Section 01
Outset: AI That Talks to Real People
Outset uses AI to conduct interviews with real participants. The AI asks follow-up questions, probes deeper, and synthesizes the results. It is great for qualitative depth at scale with real humans.
The limitation is that you still need to recruit participants. For niche audiences, that can be expensive and slow.
Section 02
TestSynthia: AI That Plays the Role of the Participant
TestSynthia flips the model. Instead of AI interviewing real people, AI personas act as the participants. You can run hundreds of simulated responses instantly without any recruitment.
This is ideal for early-stage testing, competitive analysis, and message iteration where speed matters more than real human depth.
Section 03
When to Use Each
Use Outset when you need rich qualitative insights from real customers and have the budget to recruit them. Use TestSynthia when you want fast directional feedback, need hard-to-recruit segments, or are iterating before committing to real research.